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Contact Ambit Energy

Whether you're a customer or a consultant, we're easy to reach and ready to help. Find our contact information and hours below.

Customer Care

Hours

Monday - Sunday:
7:00 a.m. - 10:00 p.m. CT

Phone

Toll-free (877) 282-6248 or (877) 28-AMBIT
Fax (877) 805-5606

Lubbock Customer Care

Phone (877) 262-7091

 

Chat Hours

Monday - Sunday: 7:00 a.m. – 7:00 p.m. CT

 
 

Important Documents

Forms (download)

Critical Care Form
 

Outage Reporting

To report a service outage, find contact information for your local utility here.


Consultant Support

Hours

Monday – Friday: 8:30 a.m. – 5:30 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT

Phone

Toll-free (877) 302-6248 or (877) 30-AMBIT
Fax (800) 508-9850

 

Commercial Inquiries

Hours

Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT

Phone

Toll-free (877) 455-7575

 

Mailing Address

Texas Payments

Ambit Energy
P.O. Box 660462
Dallas, TX 75266-0462

Illinois Payments

Ambit Energy
P.O. Box 660442
Dallas, TX 75266-0442

Correspondence

Ambit Energy
P.O. Box 864589
Plano, TX 75086

 

Other Inquiries

Media Inquiries

Fax (877) 389-4042
mediarelations@ambitenergy.com

Business Inquiries

Fax (877) 419-8706